Verification Queue
Accounts awaiting document review. Approving grants the green Verified badge across their profile and every listing.
| Name | Type | Submitted | Documents | Status | Action |
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Moderation Queue
Reported listings, profiles, and reviews awaiting admin review.
| Item | Type | Reason | Reported | Action |
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Complaints
Formal complaints lodged by users about a property, stay, or service — each tracked with a reference number and a written response.
| Reference | From | Property / Provider | Category | Status | Action |
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Payments
All bookings and package purchases processed on-platform, across every payment method.
| Reference | Item | Amount | Method | Status | Date |
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